[SCAM ALERT] Beware of Parts Credit Card Phone Orders with Third-Party Pickup Designees
Recently, a Franchised NHADA Member reported a fraudulent attempt at purchasing tires from their Parts department. Here’s how it played out:
PARTNER SPOTLIGHT
F & I/Aftermarket Products, Insurance, Automotive Technology Training & Compliance
A NHADA Diamond PARTNERDealer Management System, Computer Technology, Media/Advertising, Automotive Auction, F & I/Aftermarket Products, Automotive Technology Training & Compliance
A NHADA Platinum PARTNERComputer Technology, Automotive Shop Equipment, Environmental Services
A NHADA Platinum PARTNERF & I/Aftermarket Products, Automotive Technology Training & Compliance, Environmental Services
A NHADA Diamond PARTNER- Member receives phone call from an out-of-state customer
Customer places large order (for 6 tires) and attempts to pay with credit card
Member attempts to require identification at time of pick up and purchase of items - Member is told a 3rd party will pick up
- Member tells buyer they will still need identification verification with the purchase
- The caller hangs up not to be heard from again
Remember to always collect valid payment up front and beware of third-party pick-up plans.
If you think you have been affected by a scam be sure to pass on the information to make others aware. Be sure to file a complaint with the NHDOJ and let us know so that we can alert other NHADA members.