Customer Communication Best Practices
Do you want to provide your Service Advisors, Salespeople and F&I Managers with consistent best practices on communicating with your customers, resulting in additional sales and positive customer satisfaction, leading to customer loyalty?
Four workshops at NHADA in May will do just that! Ken Zwigart, national trainer with American Financial & Automotive Services, an NHADA Diamond Partner, will be providing the following affordable training that you don’t want to miss:
PARTNER SPOTLIGHT
F & I/Aftermarket Products, Insurance, Automotive Technology Training & Compliance
A NHADA Diamond PARTNERDealer Management System, Computer Technology, Media/Advertising, Automotive Auction, F & I/Aftermarket Products, Automotive Technology Training & Compliance
A NHADA Platinum PARTNERComputer Technology, Automotive Shop Equipment, Environmental Services
A NHADA Platinum PARTNERF & I/Aftermarket Products, Automotive Technology Training & Compliance, Safety & Compliance
A NHADA Diamond PARTNERMay 7: Service Advisors & Managers: Keeping Up with Today’s Service Customer*
May 8: Today’s Selling
May 9: Service Advisors & Managers: Keeping Up with Today’s Service Customer*
May 10: F&I – Time is Critical; So is Income
*One-day sessions repeated for your convenience in scheduling your service advisors
Review ALL upcoming seminars at NHADA and register online or download forms.
If you have any questions, please email Jean Conlon or call 800-852-3372.